antique reproductions for refined gardens
WE SHIP for more info give us a call (540) 948-2239 or send us an e-mail Kenny@southerngraceva.com
stone garden pottery ships, give us a call 540 948-2239
stone garden pottery is owned by Southern Grace LLC Madison VA
What we offer, cast stone garden benches, cast stone garden birdbaths, cast stone sundials, cast stone garden urns, cast stone garden planters, cast stone garden pots, cast stone garden tables, cast stone garden finials, garden plaques, garden wall art, cast stone garden animal statuary, including garden frogs, garden fox, garden gnomes, garden lions, garden cats, cast stone garden dogs, cast stone garden turtles, cast stone garden fountains, cast stone garden statues, cast stone garden pedestals, cast stone garden consoles, cast stone garden statuary, cast stone garden art, cast stone garden pineapples, cast stone garden tiered fountains, cast stone water bowls, cast stone garden containers, cast stone Asian garden pagodas, cast stone Asian garden lanterns, cast stone Asian garden accents and much more.
The fine print.
Customer error, dissatisfaction, no longer wanting a product or any other reason for wanting to return a product other than documented error will not be accepted. Items in the customer’s possession for longer than 14 days will not be accepted for return. There are no returns on special order/made to order items.
All returns and cancellations are entirely at the discretion of Southern Grace LLC.
Southern Grace LLC accepts no liability for products damaged by misuse, improper installation, or modification.
All cancellations and returns must be authorized by Southern Grace LLC, and an Return Authorization Number (RA#) must be issued and used when returning products or they will be denied. Please e-mail us to receive a (RA#)
Once an item is shipped it can no longer be canceled.
All returns will be subject to a 25% restocking fee.
We will not accept returns on any opened, used or modified merchandise.
Returns and cancellations are solely determined by Southern Grace LLC.
All returns will receive a refund once the returned item is received by Southern Grace LLC and inspected.
There are no refunds or credits on shipping or handling charges. In the case of a return, the return shipping is at the expense of the customer.
Products are covered by the manufacturer’s warranty only; settlement of all claims is subject to manufacturer’s waiting period to allow inspection of warranted goods.
Delivery is via tractor-trailer unless otherwise specified.
Please note that the merchandise is palletized. We offer different freight service options.
-Business delivery will usually be the least costly. The business must receive regular tractor trailer deliveries and have a loading dock or fork truck. Some businesses will not qualify and is totally up to the delivering company.
-Trucking terminal pick up. If you choose terminal pick up you will pick up from delivery companies closest terminal to your address. It is up to you to arrange pick up.
-Home delivery, If you choose home delivery remember a tractor trailer will need to have access. If you requested lift gate service the freight company will drop the pallet curbside. They will not drive up a private drive. It is up to the freight company where they can deliver.
Southern Grace LLC will not be held responsible for any issues that arise as a result of customer unloading of product or any delivery issues. Southern Grace LLC will not be held responsible for any delivery delays once the product leaves our facility.
The customer is responsible for any and all additional fees associated with special delivery requests/services or any additional fees added by the freight company.
All product is carefully inspected and packed prior to being shipped. Any & all claims must be noted at the time of delivery on the Delivery Receipt and the customer must notify Southern Grace LLC within 48 hours of delivery for any claim to be honored.